sige7 Privacy Policy

1. Introduction

1.1 sige7 is an online casino platform operated for the benefit of Filipino players. We understand that your personal data is important to you, and we take our obligations as a data controller seriously. This Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance guidelines.

1.2 This Policy applies to all personal data collected through the sige7 website, mobile interface, customer support channels, and any other touchpoint through which you interact with sige7. It covers data collected from registered players, prospective players, and general visitors to the sige7 platform.

1.3 This Policy should be read alongside sige7's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

2.1 sige7 collects the following categories of personal data, depending on how you interact with the platform:

2.1 Identity & Contact Data

• Full legal name;
• Date of birth (for age verification — you must be 21 or older);
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number;
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license).

2.2 Financial Data

• GCash or PayMaya account details (mobile number associated with the account);
• Bank account details for bank transfer transactions (account name, account number, bank name);
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps;
• Source of funds documentation where required for KYC compliance.

2.3 Gaming & Behavioural Data

• Game history, wager amounts, win/loss records, and session durations;
• Bonus usage and promotional participation records;
• Responsible gaming settings, including deposit limits and self-exclusion status;
• Customer support interaction records.

2.4 Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Login timestamps and session activity logs;
• Cookie identifiers and platform analytics data.

3. How We Collect Your Data

3.1 sige7 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion;
• Automated collection: Technical data collected automatically when you access the sige7 platform, including through cookies, log files, and analytics tools;
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and banking partners; fraud prevention data from security service providers.

3.2 sige7 does not purchase personal data lists from third-party data brokers or marketing companies.

4. How We Use Your Personal Data

4.1 sige7 uses your personal data for the following purposes:

4.2 sige7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

5.1 sige7 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contract performance: Processing necessary to register your account, process transactions, and deliver the sige7 service you have requested;
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws (AMLA), and other applicable Philippine legislation;
• Legitimate interest: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for optional purposes such as marketing communications, where you have given clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 sige7 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals;
• KYC & identity verification providers: Third-party services that assist sige7 in verifying player identity and age in compliance with PAGCOR and AMLA requirements;
• IT & security service providers: Cloud hosting, cybersecurity, and fraud detection partners who process data on sige7's behalf under strict data processing agreements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

6.2 All third-party service providers who process personal data on behalf of sige7 are required to implement appropriate technical and organisational security measures and to process data only in accordance with sige7's documented instructions.

7. Cookies & Tracking Technologies

7.1 sige7 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly necessary cookies: Required for the platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional cookies: Store your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use the sige7 platform, helping us identify areas for improvement.

7.2 sige7 does not use advertising or cross-site tracking cookies. We do not share cookie data with advertising networks.

7.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the sige7 platform.

8. Data Security

8.1 sige7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including:

• 256-bit SSL/TLS encryption for all data in transit;
• AES-256 encryption for sensitive data stored at rest;
• Multi-factor authentication for account access;
• Regular penetration testing and vulnerability assessments;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• 24/7 security monitoring and intrusion detection systems.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sige7 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

9. Data Retention

9.1 sige7 retains your personal data for the following periods:

• Account data: For the duration of your active account, plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements;
• Financial transaction records: Ten (10) years from the date of the transaction, as required under Philippine AMLA regulations;
• KYC documents: Five (5) years from account closure or the date of the last transaction, whichever is later;
• Customer support records: Three (3) years from the date of the interaction;
• Analytics data: Up to twenty-four (24) months in aggregated, anonymised form.

9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with sige7's data disposal procedures.

10. Your Data Rights

10.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sige7:

• Right to be informed: The right to know what personal data sige7 holds about you and how it is being processed;
• Right of access: The right to request a copy of the personal data sige7 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to processing based on legitimate interest, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact sige7's Data Protection Officer using the contact details in Section 14. sige7 will respond to verified requests within thirty (30) days.

11. Children's Privacy

11.1 The sige7 platform is strictly for persons aged 21 years and above. sige7 does not knowingly collect personal data from individuals under the age of 21. If sige7 becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted, and any deposits will be refunded.

11.2 If you believe that a minor has registered on the sige7 platform, please contact our support team immediately so that appropriate action can be taken.

12. Third-Party Links

12.1 The sige7 platform may contain links to third-party websites or services (for example, payment provider portals). sige7 is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through the sige7 platform.

13. Changes to This Policy

13.1 sige7 reserves the right to update this Privacy Policy at any time. Where changes are material, sige7 will provide reasonable advance notice via the platform or by email to your registered address. The date of the most recent revision is displayed at the top of this page.

13.2 Your continued use of the sige7 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may close your account in accordance with the Terms & Conditions.

14. Contact & Data Protection Officer

14.1 sige7 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

14.2 If you are not satisfied with sige7's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).